Policy and Procedures
Optimum Care Plus has a set of Policies and Procedures that support the day-to day operations of the Company.
A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy for example a Health and Safety policy will detail specific issues and Procedures will guide everyone on what actions to take.
The Main policies consist of:
- Safeguarding Children/ Adults Policy and Procedure
- Complaints, Compliments and Suggestions Policy and Procedure
- Whistleblowing Policy
- Health and Safety Policy and Procedure
- Lone working Policy and Risk Assessments
- Data Protection Policy
- Confidentiality Policy
These are some of our Policies and Procedures the list is not exhaustive.
All our Policies and Procedures are available to clients and families on our family portal.